Welcome to Vandana Beauty Centre (“we,” “our,” “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase through our website https://vandanapala.com/.

By using our Website, you agree to the terms of this Privacy Policy.

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1. Business Information

Business Name: Vandana Beauty Centre
Entity Type: Business
Address: Municipal Complex Building, Main Road, Pala – Kottayam, Kerala, India
Email: vandanabcpala@gmail.com

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2. Information We Collect

We collect personal information from you when you visit our Website, create an account, or make a purchase. The information we collect may include:

• Personal Information: Name, email address, phone number, billing and shipping addresses.

• Account Information: Username and password (stored securely and encrypted).

• Order Information: Details of products purchased, payment method, and transaction details.

• Device Information: IP address, browser type, and operating system (for site analytics and security).

We do not collect or store any credit/debit card details — all payments are processed securely through trusted third-party payment gateways.

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3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.

• Communicate with you about your purchases, returns, or support requests.

• Improve our products, services, and website experience.

• Send order confirmations, invoices, and service updates.

• Prevent fraudulent activity and ensure website security.

We may also send you promotional emails about new arrivals, special offers, or updates — but you can unsubscribe from these communications at any time.

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4. Account Registration

Users can create an account to make purchases more easily.
You are responsible for keeping your login details secure.
We will never ask for your password through email or phone.

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5. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal data.
We may share your information only with:

• Payment processors to complete transactions.

• Shipping and logistics partners for order delivery.

• Service providers assisting in website operations or analytics (under confidentiality agreements).

• Legal authorities, if required by law or to protect our rights and prevent fraud.

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6. Data Retention

We retain your personal information only for as long as necessary to:

• Complete the purpose for which it was collected, or

• Comply with legal, tax, or regulatory obligations.

You may request deletion of your account or data by contacting us at vandanabcpala@gmail.com.

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7. Data Security

We use secure servers, SSL encryption, and industry-standard measures to protect your personal data against unauthorized access, alteration, or disclosure.
However, no method of online transmission is completely secure, and we cannot guarantee absolute protection.

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8. Cookies

Our website uses cookies to enhance user experience and improve site performance.
Cookies help us remember your preferences, track orders, and provide personalized recommendations.
You can manage or disable cookies in your browser settings, but some features may not function properly if cookies are disabled.

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9. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access, update, or correct your personal data.

• Request deletion of your account or stored information.

• Withdraw consent for promotional communications.

To exercise any of these rights, please contact us at vandanabcpala@gmail.com.

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10. Links to Other Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.

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11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Revised versions will be posted on this page with an updated “Last Updated” date.

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12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

📧 Email: vandanabcpala@gmail.com
📍 Address: Municipal Complex Building, Main Road, Pala – Kottayam, Kerala, India

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Vandana Beauty Centre

Your trusted beauty destination — because your privacy and confidence matter to us.