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Terms & Conditions

Welcome to Vandana Beauty Centre (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website https://vandanapala.com/ (the “Website”). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Business Information

Business Name: Vandana Beauty Centre
Entity Type: Business
Address: Municipal Complex Building, Main Road, Pala – Kottayam, Kerala, India
Email: vandanabcpala@gmail.com

2. Use of the Website

By using our Website, you confirm that:

  • You are at least 18 years old or are using the Website under the supervision of a parent or guardian.

  • You will use this Website only for lawful purposes.

  • You will not use the Website to violate any laws, transmit harmful content, or engage in fraudulent activities.

3. User Accounts

Users can create an account on our Website to make purchases and track orders.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You agree to provide accurate and up-to-date information when creating your account.

  • We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.

4. User-Generated Content

Our Website does not allow users to upload, post, or share content. Any misuse or attempt to upload prohibited material may result in account suspension or legal action.

5. Purchases and Payments

  • All prices listed on our Website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • We reserve the right to modify product prices, descriptions, or availability without prior notice.

  • Payments must be completed through the approved payment methods available at checkout.

  • Orders are confirmed only after successful payment processing.

6. Returns and Refunds

We aim to ensure customer satisfaction with every purchase. However, in the event of a return:

  • Customers must provide a product unboxing video clearly showing the package opening and the issue with the product.

  • Returns will only be accepted for valid reasons such as damaged or defective items, subject to our review of the unboxing video.

  • Refunds or replacements will be processed as per our return policy.

7. Shipping and Delivery

  • Delivery times may vary depending on your location and product availability.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

  • Customers will receive tracking details once their order has been dispatched.

8. No Subscription Plans

We do not offer any subscription-based services. All purchases are one-time transactions.

9. Intellectual Property

All materials on this Website, including text, images, graphics, logos, and trademarks, are the property of Vandana Beauty Centre or its licensors. You may not reproduce, distribute, or use any content without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Vandana Beauty Centre shall not be liable for any indirect, incidental, or consequential damages arising from:

  • The use or inability to use the Website,

  • Any unauthorized access or use of our servers or personal information,

  • Any interruption or termination of Website access.

11. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience, and we do not control or endorse the content or practices of these external sites.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updated versions will be posted on this page with a revised “Last Updated” date.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India, specifically the state of Kerala, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Kottayam, Kerala.

14. Contact Us

For any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:
📧 Email: vandanabcpala@gmail.com
📍 Address: Municipal Complex Building, Main Road, Pala – Kottayam, Kerala, India

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